A long time ago in a galaxy far away, we booked a trip to Ljubljana, Slovenia. We knew we wanted to spend some time there and to see some of the surrounding countries. We got our flights and seats and all that fun stuff booked and paid. Months later, Delta threw us a curve ball. We live in Saint George, Utah, so when we book international trips, we have to decide if we’re going to fly out of Las Vegas or Salt Lake City. The rest of our friends on this trip were flying out of Salt Lake, because they live near there. We opted to fly out of Las Vegas because it was a little cheaper and shorter for us (once you add in the drive to and from either LV or SLC). But there we were, about 6 months after making our choice and Delta cancelled our flight and booked us on new flights that cut a full day from our trip. There was no way that would work, since the rest of the crew wasn’t going to be missing anything and we would have a hard time catching up with them. So we had to make some hard choices and wound up starting our day 3 hours earlier, adding an extra stop in Detroit, and being pretty upset at Delta… But at least we could still arrive in Paris with the rest of the group and then journey on to Ljubljana together. Delta continued to change things and send us worrying updates about changing plane sizes and schedules, but they didn’t cancel any more of our flights or change anything enough that we had to rebook again. But with each change notification, we grew a little less happy with Delta.
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